FAQ

We are a manufacturer specialized in Hard Wax Beans, Wax Warmer/Wax Heaters, Waxing Kit, Soft wax, Paraffin wax, Brazilian wax, Hot wax pallets, other hair removal waxing products.

Please send us your purchase order by Email or WhatsApp, or you can ask us to send you a proforma invoice for your order. Then sign the PI, pay deposit, then we will arrange the waxing goods production. After finished hair removal wax production need you pay balance. Finally we will ship the Goods of waxes.

From 7-15 days, depends different product and waxes formula, for example hard wax, soft wax, wax warmers, bikini wax, face wax, and on your order quantity.

Yes, We can custom your logo on our products and package for waxing machine, hard wax, soft wax and paraffin wax.

By T/T, 30% deposit in advance, balance 70% before shipment for hair removal waxes and wax heaters.

We have strict quality control system, in order to ensure the quality of our products, all the finished hair remover waxing products should be checked and tested before packing.

Sure, please contact sales or send inquiry for all kind of hair remover wax sample request.

Yes, of course, we need many agents all over the world; we can give you the most competitive price and will not sell the same products to others in your area if you become our agent of hair removal wax products.

You are not applying enough pressure with spatula. Or melted wax is too cool or too thin.
Solution: Re-apply the melted wax with more pressure, so all the hairs are sufficiently shrink wrapped by the wax. Re-heat the wax beans to 110℉/43℃, and re-apply thick enough wax.

The hard wax beans has been left on the skin too long time and has cooled down, or the wax has been applied too thinly.

Solution: Re-apply a thick layer of wax and wait about 20 seconds until the wax has dried, it should not be sticky to touch, then it is time to peel off the wax quickly and firmly.

The hard wax beans has been left on the skin too long time and has cooled down, or the wax has been applied too thinly.

Solution: Re-apply a thick layer of wax and wait about 20 seconds until the wax has dried, it should not be sticky to touch, then it is time to peel off the wax quickly and firmly.

Yes, we have several private mold wax warmer for hair removal, which already applied and approved the appearance patent certificate in US, EU, China. Besides our R&D team can design and open private mold for you.

We can manufacture about 20 colors/flavour for hard wax beans, soft wax and wax blocks, including Honey, Rose, Azulene/Chamomile, Lavender, Aloe, Strawberry, Tea Tree, Chocolate, Creme, Blackberry, Lemon, Dark Green, Violet, Banana, Pearl, Ocean, Orange etc.

Yes, we have private mold of LED display wax heater, which can show the working temperature.

The red LED in the single red LED wax heater, will be on and off periodically, red LED on indicates heating, and off indicates stopping heating, driven by the temp-control thermostat, to prevent over-heating.

It is normal that the red LED will be on and off periodically, red LED on indicates heating, and off indicates stopping heating, driven by the temp-control thermostat, to prevent over-heating.

Yes, our factory is the first company who develop the dual LED light, with Red and Green LED light wax heater. The RED light will stay on as soon as power is connected. When the wax heater is heating, the green LED light will be on, however when the wax heater stop heating under the function of temperature controller, the green LED light will be off. It is normal that the Green LED will be on and off periodically.

The red LED in the single red LED wax heater, will be on and off periodically, red on to heat, and off to stop heating, to prevent over-heating.

While in dual LED light wax heater, the RED light maintain on as soon as power is connected. When the wax heater is heating, the green LED light will be on, however when the green LED light will be off, when the wax heater stop heating under the function of temperature controller.

Basically no, especially the extremely sensitive skin is not suitable for hair removal waxing. Test it on a small patch of skin firstly to make sure your skin is not overly sensitive to the wax. Besides, retinol in a face cream and eye cream, antibiotics and hormone medications may cause redness and irritation. Use healing ointment or aloe Vera to reduce the irritation in case.

Normally about 45℃/113℉ is suitable for applying wax on the skin. Test the wax temperature on small skin before applying to large body area, do not get burn.

Make sure your hair more than 1/4 inch (6mm) in length for best results. Hair more than 1/4 inch (5mm) can be wrapped well by melted wax, and pulled out from the hair root.

No, water or alcohol can not clean up the wax residual, please after waxing cleansing oil to clean up.

①The hair is too short. 1/4 inch(6.35mm) of the hair is most effective to remove hair.
②The melted wax is too cold to adhere to the hair well. In such situation, the wax should be reheated to the honey-like consistency.
③Apply more pressure when using an applicator stick. Intense pressure ensures that each hair is well attached by the wax.
④The thickness of the applied wax is too thick, resulting in poor attactment of wax. The optimum thickness for hair removal is 2 mm.
⑤The direction of applying and removing wax is incorrect. When applying, follow the direction of hair growth so that the wax is well wrapped around the hair. When removing the wax, it should be quickly removed against the direction of hair growth.

No, you do not need to shave at all. Please make sure that the hair length is longer than 1/4 inch (6mm), thus the melted film wax can wrap and grasp the hair, and pull off the hair from the root, achieve more than 95% hair removal result.

We do not recommend that you use a microwave to heat hard wax beans,  because you will not be able to control the temperature of wax beans, and the melt wax is too hot to be applied, and you will be easily burned.

 

Secondly, during the waxing process, the melted wax beans need to be kept warm, otherwise the wax beans will become harden and can not pull of the hairs. Microwave ovens can not maintain low temperature, while you can rotate the temperature knob of wax warmers into middle, to maintain temperature as 45℃/113℉.

Hard wax beads for hair removal is stripless wax. After cool down the applied wax layer will harden and become a intergrated wax film for pulling off, thus and do not need waxing paper/waxing strip.

The usage is as following,

  1. Use a wax warmer for hair removal to melt hard wax, then keep it about 125℉/50℃.
  2. Following the same direction of hair growth, firmly apply a thick layer of melted wax to the required body area.
  3. Wait about 10 to 30 seconds until the wax has dried, and it should not be sticky to touch. It is time to peel off the layer of wax. (Do not wait too long time, or the wax film may crack when pulling off.)
  4. Hold the skin tightly, pick up the edge of the wax film, quickly and firmly pull off the wax film against the direction of hair growth.
  5. Apply a suitable skin care lotion or warm towel to eliminate any discomfort.

Painful is depends on your tolerance. Some skill users feel no pain, someone feel some slight pain momentarily upon removing, someone may fell it is painful at the first time waxing. Ripping the hair follicles from the root is going to hurt a little. Use some healing ointment,  body cleanser or aloe Vera to reduce the pain, and prevent skin infection if you have tiny red blood specks from larger hair follicles removed

After 4-6 weeks later, for the second waxing time, it didn’t hurt at all as the hair was much softer, and hair follicles were only 4 weeks old. This hair removal waxing also removes and dead skin, and our skin will become very smooth and soft like baby skin. It took off dead skin that a shower didn’t remove.

Please do not waxing after a shower, swimming or hot tub, skin needs to be very dry to achieve better hair removal result.